Privacy Policy  -Search Edge Services

1. Introduction

At Search Edge Services, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, disclose, and secure your information — in line with GDPR, UK Data Protection Law, and Pakistan’s PECA Act 2016.

By accessing or using our services, you consent to the practices described herein.

2. Who We Are

Search Edge Services is a digital solutions company based in Pakistan, serving clients worldwide with services including:

  • Website Design

  • SEO (Search Engine Optimization)

  • Digital Advertising (SEM)

  • Graphic & Branding Design

We accept payments in GBP (£), although our business is legally registered in Pakistan. Currency conversions may apply as per your local bank or gateway provider.

3. Data We Collect

a. Personal Data

We collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Country of residence

  • Order/service details

  • Payment transaction ID (no card/bank details stored)

b. Device & Usage Data

Collected automatically for analytics:

  • IP address

  • Browser, device type, OS

  • Pages visited and session time

  • Cookies and user behavior tracking

4. Why We Collect Your Data

We collect and process your data to:

  • Fulfill service orders

  • Issue invoices and receipts

  • Communicate about your project

  • Securely process international and local payments

  • Improve user experience

  • Comply with legal and tax obligations

5. Payment & Currency Handling

Our services are priced in British Pounds (GBP). While the business operates in Pakistan, we use third-party processors (Stripe, PayPal, and local bank gateways) to accept payments.

  • You may be billed in GBP or the equivalent in PKR (Pakistani Rupees), based on your payment method and location.

  • Any currency conversion fees are determined by your bank or provider, not by Search Edge Services.

6. How We Store & Protect Your Data

All data is stored securely on encrypted servers with regular backups. We implement:

  • SSL encryption

  • Two-factor authentication

  • Limited access protocols

  • PCI-DSS compliant processors for payment security

We do not store any card or bank account information.

7. Data Sharing Policy

We do not sell or rent your personal data. We may share it only with:

  • Payment processors (e.g., Bank Transfer, Pakistani gateways)

  • Cloud service providers (e.g., Google, Cloudflare)

  • Local government/tax authorities (if required by law)

  • Internal teams (under strict confidentiality)

8. Your Rights

You have the right to:

  • Request access or correction to your data

  • Request deletion of your data (where applicable)

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

For EU/UK clients: GDPR rights apply.
For Pakistani clients: PECA and PTA guidelines apply.

9. Cookies & Analytics

We use cookies to track visitor behavior, performance, and traffic sources via tools like Google Analytics. You may disable cookies in your browser settings, but doing so may impact user experience.

10. Cross-Border Data Transfers

As we serve global clients, your data may be processed in Pakistan or internationally. By using our services, you acknowledge and consent to such transfers in compliance with applicable law.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted here with a revised “Effective Date.” Continued use of our services implies acceptance of the updated terms.

Address

E – 31/ 3, Peer Colony no 2.
Walton Road
Lahore , Punjab.

Pakistan – 54810.

Select your currency
PKR Pakistani rupee